Standard Meds

Effective Date: August 12, 2025

This Privacy Policy describes the privacy practices that NTRO Health LLC, doing business as Standard Meds ("Standard Meds" or "us" or "we") follows when collecting and using information about you from our website (located at https://www.standardmeds.com), the Standard Meds application, and any other channel, platform, application, or mobile feature that we operate (collectively, the "Platform").

We ask that you please read this Privacy Policy before using the Platform. It describes what information we gather from you and others who visit or use the Platform, how we use that information, and what we do to protect it. When you access or use the Platform, certain information - including your Personal Information - may be collected, transferred, processed, stored, and, in certain circumstances, disclosed as described in this Privacy Policy.

This Privacy Policy complies with the California Consumer Privacy Act of 2018 ("CCPA") and other applicable U.S. state privacy laws. Capitalized terms used but not defined in this Privacy Policy have the definitions provided in our Terms of Use (located at https://www.standardmeds.com/terms).

By creating an account on our Platform or otherwise providing us with your or others' Personal Information, you expressly consent to these information handling practices and acknowledge that you have permission to provide us with all Personal Information submitted. If you do not agree with this Privacy Policy or our Terms of Use, please do not use or register for an account on the Platform.

The Information We Collect
Third-Party Analytics Providers
External Links
How We Use Your Information
Our Information Sharing Practices
Your Choice and Options Relating to Our Collection
Accessing and Updating Your Personal Information
Safety and Information Security Measures
Notice to Users Outside the United States
The General Data Protection Regulation ("GDPR")
California Shine the Light Law
California Minors
Changes to This Privacy Policy
Contact Information

1. The Information We Collect

We collect data to provide the products and services you request on the Platform, ease your navigation, communicate with you, and improve your experience.

You provide some information directly, such as when creating an account.

Other information is collected automatically through your interactions with the Platform.

1.1 Personal Information

When you visit www.standardmeds.com without creating an account, you can browse without submitting Personal Information.

In general, we collect Personal Information that you submit during account creation or use of the Platform.

Personal Information includes any data that identifies, relates to, describes, references, or could reasonably be linked to you or your household.

The categories of Personal Information collected in the past 12 months include:

Identifiers (name, email, address, phone, IP address, etc.)
Health or medical information you choose to provide (see "Medical Information" below)
Payment and transaction details
Internet activity and device data (cookies, browsing history, etc.)
Geolocation data
Inferences about preferences and interests

1.2 Medical Information

If you purchase products that require an online consultation with a licensed healthcare provider, you may be asked to submit personal medical and health information, photographs, lifestyle details, and relevant medical history.

With your consent, Standard Meds will securely share this information with licensed third-party providers for review and potential treatment recommendations.

Any Medical Information subject to HIPAA will be handled in compliance with HIPAA requirements.

1.3 Automatically Collected Usage and Device Information

We may collect device identifiers, browsing data, cookies, and analytics information to help operate and improve the Platform.

2. Third-Party Analytics Providers

We use third-party analytics tools such as Google Analytics and Facebook Analytics to collect information about Platform usage. These providers may use cookies and tracking technologies as described in their respective privacy policies.

3. External Links

The Platform may link to third-party sites. We are not responsible for the privacy practices or content of these external sites.

4. How We Use Your Information

We may use your information to:

Provide our products and services
Facilitate communications between you and licensed healthcare providers or pharmacies
Process payments and fulfill orders
Improve and personalize your experience
Comply with legal and regulatory requirements
We do not sell your Personal Information

6. Your Choices

You may opt out of marketing communications by following unsubscribe instructions in emails or contacting support@standardmeds.com.

You may also request deletion of your account, subject to applicable legal retention requirements.

7. Accessing and Updating Your Personal Information

You may review or update your Personal Information in your account settings or by contacting support@standardmeds.com.

8. Safety and Information Security Measures

We use administrative, technical, and physical safeguards to protect your information, including SSL encryption for transmitted data. No method of transmission is 100% secure.

9. Notice to Users Outside the United States

Standard Meds is based in the United States. By using the Platform, you consent to your information being transferred and processed in the United States.

11. California Shine the Light Law

California residents may request details about information shared with third parties for direct marketing by emailing support@standardmeds.com.

12. California Minors

We do not knowingly collect information from individuals under 18.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised policy will be posted with a new effective date.

14. Contact Information

NTRO Health LLC, doing business as Standard Meds

251 Little Falls Drive

Wilmington, Delaware 19808

Phone: +1 (877) 202-0676.

Email: support@standardmeds.com

Website: https://www.standardmeds.com

Privacy Policy